Terms & Policies

Legal information and policies governing the use of Labcore services

Terms of Service

1. Introduction

Welcome to LabCoreHub ("the Company"). These Terms of Service ("Terms") govern your access to and use of our website, https://labcorehub.com ("the Website"), and any associated services provided by the Company. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must not use the Website.

2. Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to comply with and be bound by these Terms. These Terms constitute a legally binding agreement between you and the Company. If you do not agree with any part of these Terms, you must immediately cease using the Website. Your continued use of the Website signifies your acceptance of any updates or modifications to these Terms.

3. Purchases and Licensing

3.1 License Purchase and Payment

When purchasing a license to use our software through the Website, you must adhere to the specified pricing and payment instructions. Ensure that you provide accurate payment details and complete the transaction promptly. Please note that "Lifetime licenses" refer to the duration of product support or availability, not an indefinite period. All sales are final, and no refunds will be issued.

3.2 Finality of Purchases

All purchases made through the Website are final. Refunds are not available under any circumstances. Carefully review the product description and compatibility with your system before making any purchase. By proceeding with a purchase, you accept these terms.

4. Compatibility Responsibility

Before purchasing a license, it is your responsibility to ensure that the software is compatible with your system specifications. The Company does not guarantee compatibility with all systems, and any issues arising from incompatibility are not eligible for refunds or license exchanges.

5. Chargebacks and Account Termination

5.1 Chargebacks

In the event of a chargeback or payment dispute initiated by you after using the software, the Company reserves the right to suspend or terminate your access to the licensed software and services provided through the Website. Any chargeback initiated after documented usage will be considered fraudulent, and the Company may take legal action to recover funds and associated costs.

5.2 Consequences of Fraudulent Chargebacks

If a chargeback is initiated after using the software, the Company may:

  • Immediately terminate your access to the software and all associated services.
  • Revoke any active license keys.
  • Place your account and associated details on an industry-wide fraud prevention watchlist, accessible to other resellers and service providers.
  • Pursue legal action to recover funds and costs related to the fraudulent chargeback.

5.3 Documentation of Usage

The Company tracks and documents all user interactions with our software, including activation, usage time, and other relevant metrics. This data may be used to dispute any chargeback claims. By purchasing a license, you consent to this tracking and agree that this data serves as evidence of product usage.

6. Contact Information

If you have any questions, comments, or concerns regarding these Terms, please contact us at:

Email: support@labcorehub.com

Discord: https://discord.gg/labcore

We are committed to addressing your inquiries and resolving any issues in a timely and efficient manner.

Effective Date: 28-08-2024
Last Updated: 28-08-2024

Privacy Policy

1. Introduction

LabCore ("the Company") is committed to protecting the privacy and personal data of all users and visitors ("Users") of its website, www.labcorepayments.com ("the Website"). This Privacy Policy outlines the Company's practices regarding the collection, use, processing, and protection of personal data, and aims to ensure that Users feel confident in their interactions with the Company.

2. Scope of Application

This Privacy Policy applies to all personal data collected, processed, and stored by the Company from Users of the Website. It covers data collected before and after the Policy's implementation and is designed to respect the rights of U.S. citizens and international users alike.

3. Data Collection

The Company collects personal data through various means when Users interact with the Website. The types of data collected include:

  • Account Information: Email addresses, usernames, and payment details
  • Usage Data: IP addresses, browser information, and website interaction patterns
  • Communication Data: Support tickets, Discord messages, and feedback
  • Technical Data: System specifications for compatibility verification

4. Data Usage

The Company uses collected data for the following purposes:

  • Providing and maintaining our services
  • Processing payments and preventing fraud
  • Communicating with users regarding support and updates
  • Improving website functionality and user experience
  • Complying with legal obligations and preventing abuse

5. Data Protection

The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security audits.

6. User Rights

The Company respects the rights of Users regarding their personal data and provides mechanisms for Users to exercise these rights. The rights of Users include:

  • Right to Access: Request confirmation and access to your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of personal data when no longer necessary
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

7. Data Retention

The Company retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Upon expiration of the retention period, personal data will be securely deleted or anonymized.

8. Third-Party Services

The Company may use third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and Users are encouraged to review them. The Company ensures that third-party services comply with applicable data protection standards.

9. Cookies and Tracking

The Website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Users can manage cookie preferences through their browser settings, though some website functionality may be affected.

10. Policy Updates

The Company reserves the right to update this Privacy Policy to reflect changes in practices, technology, legal requirements, or other factors. Users will be notified of significant changes through the Website or direct communication.

11. Contact Information

For any inquiries, concerns, or requests regarding this Privacy Policy or the Company's data processing practices, Users may contact the Company at:

Email: support@labcorehub.com

Discord: https://discord.gg/labcore

Effective Date: 28-08-2024
Last Updated: 28-08-2024